CandidateZip Support
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Recent activity by CandidateZip Support-
How to update my existing card?
If you want to update or change your existing card you just need these steps to follow. Please follow the below-mentioned steps: 1. 1st step is you have to sign in to CandidateZip Dashboard. 2....
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How to update billing address?
It is a very simple process if you want to update/change the billing address. Please follow the below steps: 1. Go to features and plans. 2. Click on Manage Your Account. 3. Then click on...
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If we make any changes in our Service URL would it effect the CandidateZip API access token?
No, if you made any changes in the service URL it won't effect your access token.
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How to cancel CandidateZip Subscription?
If you looking to change or cancel CandidateZip subscription this is just a few steps process. Kindly follow these steps. 1. You need to log in to our Dashboard. 2. After login please go to featu...
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Is Multi Threading supported by CandidateZip?
Yes, multi threading is supported by CandidateZip.
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Can we upload multiple resume files or multiple calls if using CandidateZip API?
You can only fetch a single resume file if you are using our API. For multiple resume files, you can use our other features likes Zip upload/Email Parsing, etc. If you have any doubts or want to kn...
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Can we use CandidateZip only once?
Yes. We encourage recurring usage, but you're free to take a one-month subscription and cancel it when your work is done. After cancellation, you'll be considered as Free User. So this is all...
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Can we test out CandidateZip for free?
Yes, you just need to register to CandidateZip and you will get 20 credits for 14 days. And once your trial will end you can subscribe to our plan.
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Is parsing the same document several times counted each time?
Yes, parsing a document multiple times results in being counted as a unique instance.
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Is a request that returns no results counted as a credit?
No, if your parsed resume got pass response from our end then only it will be counted as a credit.